Getting Started

The links below describe what you need to know to begin using NetDMR.

Before You Begin

Before you begin using NetDMR, knowing the answers to the questions below will streamline your activities:

Which type of user are you?

  • Permittee User - you work for an organization that is required to submit Discharge Monitoring Reports (DMRs) under a National Pollutant Discharge Elimination System (NPDES) permit.
  • Internal User - you work for or support a state, Region, or headquarters environmental protection agency that administers NPDES permits.
  • Data Provider - you support an organization that is required to submit DMRs as part of a NPDES permit.

Permittees and Data Providers

  • Which Permit ID(s) are you interested in?
  • Do you have a valid email address?
  • Does your environment meet the NetDMR System Requirements?
  • Did you check with your Regulatory Authority or the organization that administers your NPDES permit for the proper web address to use to access NetDMR?
  • What kind of role/access do you want for the permit?
    • Read-only: you can view DMRs associated with the permit, but cannot update or modify DMR data.
    • Edit access: you can view and modify DMRs and DMR data
    • Signatory: you have authority to sign and submit DMRs on behalf of your organization. A request for the signatory role requires submission of a subscriber agreement to the organization that administers your NPDES permit.
    • Permit Administrator: you have authority to approve all DMR read only and edit requests for the Permit
    • Note that until the first Signatory is approved for a permit, no other roles can be requested for a permit.

  • If you are not planning to request Signatory or Permit Administrator role, do you know who in your organization is a Signatory or Permit Administrator?

Internal Users

  • Do you have a valid email address?
  • Does your environment meet the NetDMR System Requirements?
  • What kind of role/access do you want for the permits that your organization administers?
    • Read-only: you can view DMR copies of record (CORs) after signed and submitted by permittees for the permits you administer, but cannot view in-progress DMRs or modify DMR data.
    • Administrator: you can approve read-only requests for DMR Copies of Record
  • Do you know who in your organization has Internal Administrator access?
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System Requirements

NetDMR requires the following:

Internet Access Requirements

  • High-speed access to the Internet, such as DSL, cable-modem, T1, or partial T1.

Hardware Requirements

  • Minimum Pentium III processor and 128 megabytes of RAM.

Browser Requirements

  • Microsoft Internet Explorer Version 6.x or higher.

Other Requirements

  • Cookies Enabled
  • Screen Resolution (recommended)
    • 1024 x 768.
  • JavaScript enabled
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Types of Users and Roles

There are several types of NetDMR users, and each user may be assigned one or more roles.

NetDMR Users

  • Permittee User - you work for an organization that is required to submit Discharge Monitoring Reports (DMRs) under a National Pollutant Discharge Elimination System (NPDES) permit.
  • Internal User - you work for or support a state, Region, or headquarters environmental protection agency that administers NPDES permits.
  • Data Provider - you support an organization that is required to submit DMRs as part of a NPDES permit.

NetDMR Roles

  • Internal Administrator Ability to Approve/Deny the Internal Administrator, Permit Administrator, Signatory , View, and Edit roles; Revoke the Signatory role from a user, only if more than one Signatory role exists; Manage an instance, and Subscriber Agreement; Approve/Deny new account request from users with the user type of Internal User; Search, view, and download CORS; Search and view Permits and Users; View logs and Network Activity, and Validate CORS. This role is available for user type of Internal User.
  • Permit Administrator Ability to Approve all DMR read only and edit requests for a Permit; Approve/deny View Partial DMR; Search CORS, Permits and Users; View Permits & users. This role is available for External User with the user type of Permittee User.
  • Signatory Ability to Sign and Submit DMRs and Corrected DMRs. A request for this role requires submission of a Subscriber Agreement to the organization that administers your NPDES Permit. This role is available for External User with the user type of Permittee User.
  • View Partial DMR Role View (read-only) a specific DMR. This role is available for user type of Internal User.
  • View Role Ability to View DMR and Corrected DMR for a Permit. This role is available for External Users with the user type of Permittee User or Data provider. The user with this role can download the blank DMR.
  • Edit Role Ability to Edit DMR for a specific Permit, edit the blank and in progress DMRs, as well as correct submitted DMRs, for a Permit; Ability to import DMR data to the blank, in progress, and previously submitted DMRs. This role is available for External Users with the user type of Permittee User or Data provider. The user with this role can search and view permits and users; delete DMRs and download blank DMRs.
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Check Your Permit ID

You can check whether any of your permits are available for reporting in NetDMR by following the directions below. You do not have to create a NetDMR account before you can check on the status of your permits
  1. Click the Checking your Permit ID link on the NetDMR Login page.
  2. Enter your Permit ID.
  3. Click Check Permit ID.
  4. A message indicating whether you can report DMR for your Permit ID using NetDMR will be displayed.
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Contact the NetDMR Team

If you would like to contact the NetDMR team, click the email link on the NetDMR Login page. This link will allow you to email questions or comments to the NetDMR support team.

Alternatively, you can click the Contact the NetDMR Team link at the top of the page to view additional contact information for the NetDMR support team.

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How to Create an Account

You can create a NetDMR account by following these steps:

  1. From the NetDMR Login page Click register for a new account.
  2. Fill out the required information on the Create a NetDMR Account page and click Submit.
  3. Confirm that the information is correct on the Verify NetDMR Account Request page and click Verify.
  4. You will receive an email from NetDMR in the email account you provided; click on the link in the email.
  5. The Complete NetDMR Account CreatProcess page will open.
  6. Answer the security question, create a password for the account, and enter the password a second time.
  7. Click Submit to complete the create account process.
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Login

After you create a NetDMR account, you can login by:

  1. Accessing the NetDMR Login page.
  2. Entering your username.
  3. Entering your password.
  4. Clicking Submit.

Common Login Problems

If you cannot log in to your account, below are steps to resolve common login issues. These directions are applicable only after you have created a NetDMR account.

Retrieve Forgotten User Name
  1. Click Forgot User Name? on the NetDMR Login page.
  2. Enter the email address you used to create your NetDMR account.
  3. Click Submit.
  4. Answer the security question that is displayed.
  5. Click Submit.
  6. If you provided an email address that is in the NetDMR database and answered the security question correctly, your user name will be displayed.
Reset a Forgotten Password
  1. Click Forgot Password? on the NetDMR Login page.
  2. Enter the email address you used to create your NetDMR account.
  3. Click Submit.
  4. Answer the security question.
  5. Click Submit.

If you provided an email address that is in the NetDMR database and answered the security question correctly, a message with information on how to reset your password will be forwarded to your email account.

  1. Click on the link provided in the email to access the Complete the NetDMR Password Reset Request page.
  2. Answer the security question.
  3. Enter a new password. (Note that your new password must be different than the last 10 passwords you specified for your account.)
  4. Enter the new password again.
  5. Click Submit.
Expired Password

After a certain time period, your password will expire and you will need to create a new one. If your password has expired, after logging in to NetDMR, the Expired Password page will display. Follow these directions to reset an expired password.

  1. Answer the security question.
  2. Enter your current password.
  3. Enter a new password. Your new password must be different than the last 10 passwords you used for your account.
  4. Enter the new password again.
  5. Click Submit.
Disabled Account

If your account is disabled due to too many invalid authentication attempts, the Disabled Account page will display after you attempt to login. Follow these directions to enable a disabled account.

  1. Answer the security question.
  2. Click Submit.

If you respond correctly to the security question, you will be directed back to the NetDMR Login page to login to your account.

Locked Account

If your account is locked, the Locked Account page will display after you attempt to login. Contact your regulatory authority and request to have your account unlocked.

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Request Access

You can request the following types of roles to access DMRs and CORs associated with a specific Permit ID using NetDMR:

  • Read Only
  • Edit
  • Signatory
  • Permit Administrator

Read Only or Edit Roles

Follow these directions to request the Read Only or Edit role:

  1. Login to your NetDMR account.
  2. Click the Request Access menu option at the top of the Request Access to Permits and Associated DMRs page.
  3. Enter the Permit ID that you would like to access.
  4. Click Update.
  5. Click in the box next to Roles and select either Read Only or Edit from the list.
  6. Click Add Request.
  7. Confirm the request has been added to the Summary of Access Requests Table at the bottom of the page and click Submit.
  8. Confirm the information displayed is correct and click Confirm.

Your read only and edit access requests are forwarded to the appropriate Administrator for approval. NetDMR will send a notification message to the email address associated with your account after the Administrator approves or denies your access request.

Signatory Role

Follow these directions to request the Signatory role for a Permit ID and associated DMRs:

  1. Login to your NetDMR account.
  2. Click the Request Access menu option at the top of the Request Access to Permits and Associated DMRs page.
  3. Enter the Permit ID that you would like to access.
  4. Click Update.
  5. Click in the box next to Roles and select Signatory.
  6. Click Add Request.
  7. Confirm the request has been added to the Summary of Access Requests Table at the bottom of the page and click Submit.
  8. On the Additional Information Required page, select either:
    • "I have the authority to enter into this Agreement for the Permittee under the applicable standards"
    • OR
    • "I am authorized by the person below who does that the authority to enter into this Agreement for the Permittee under the applicable standards." AND provide their Name and Title
  9. Click Submit.
  10. Verify the information displayed and click Confirm.
  11. Click Print Subscriber Agreement.
  12. Fill out any information requested on the hard copy and sign the Subscriber Agreement.
  13. Mail the Agreement to your Regulatory Authority at the address listed at the bottom of the document.
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Other Resources

The NetDMR Login page has links to additional resources that will give you more information on NetDMR. These menu options are always listed at the top of the NetDMR Login page and include:

  • FAQs: frequently asked questions and answers.
  • Getting Started: instructions on how to get started using NetDMR.
  • Contact the NetDMR Team: contact information for the NetDMR team.
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Enabling Session Cookies

NetDMR requires that you enable session cookies to function properly. A cookie is a small text file containing information that a Web site copies to your computer. NetDMR will automatically detect whether you have cookies enabled after login and provide instructions on how to enable cookies if needed. All cookies generated by NetDMR are removed once you close your browser.

After you enable cookies, log into NetDMR again. The following cookies will be used by NetDMR:

  • JSESSIONIID: A number generated by the NetDMR to identify your browser. This cookie is removed once you close your browser and contains no personal identifying information.
  • COOKIETEST: A cookie that has the value of 1. This cookie is set only to test that your browser allows cookies. This cookie contains no personal identifying information.

Instructions for enabling cookies are provided below. There are different steps depending upon which browser you are operating. To identify what version of a web browser you are operating, click on the Help menu in Internet Explorer or Netscape and click About.

If you are using Internet Explorer 6.0 or 7.0:

  1. Choose Tools, then Internet Options.
  2. Click the Privacy tab.
  3. Default setting is medium. Move the slider to determine which setting you prefer.
  4. You can also click on Advanced for specialized cookie treatment.

If you are using Firefox:

  1. Click Tools.
  2. Select Options.
  3. Expand the Cookies tab.
  4. Select "Allow Sites to Set Cookies."
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Termination of Active Session

You are only permitted one NetDMR login at a time (i.e., a single active session). NetDMR will terminate any other sessions if you are logged in to on one machine and you attempt to login to a new session from another machine. NetDMR will only keep the latest session active (i.e., the last login attempt).

Your session will be terminated after 30 minutes of inactivity. NetDMR will require you to login again if you try to perform an action after your session expires.

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